Last Updated: August 16, 2026
Welcome to Mahony and Grey. By accessing our website or purchasing from us, you agree to these Terms & Conditions.
1. Orders & Payment
All orders are subject to acceptance and availability. Prices are listed in the currency displayed at checkout and may change without notice.
Payment must be received before an order is processed. We reserve the right to cancel or refuse an order due to product availability, pricing or listing errors, suspected fraud, or other reasonable circumstances. If we cancel an order after payment has been collected, we will issue an appropriate refund.
2. Handmade Products
Mahony and Grey jewelry is handmade, and minor variations in color, texture, shape, finish, dimensions, or other details may occur.
These natural variations are part of the character of handmade products and are not considered defects.
Product photographs are intended to represent our pieces as accurately as possible, but colors and appearance may vary depending on lighting and your device or screen settings.
3. Shipping, Returns & Exchanges
Shipping times and costs are provided on our website or during checkout. Delivery estimates are not guarantees once an order has been transferred to a shipping carrier.
If an order cannot be shipped within the timeframe we have represented, we will provide any notices, cancellation options, or refunds required by applicable law.
Returns, exchanges, damaged items, and refunds are governed by our Shipping & Returns Policy, which forms part of these Terms.
4. Product Care & Use
Our jewelry should be used and cared for according to any instructions provided with the product or on our website.
Mahony and Grey is not responsible for damage caused by misuse, improper storage or care, normal wear and tear, accidents, unauthorized alterations, or failure to follow product-care recommendations.
5. Intellectual Property
All content on the Mahony and Grey website—including our name, logo, brand marks, product designs, photographs, graphics, text, and other original content—is owned by or licensed to Mahony and Grey and is protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially use our content without our prior written permission.
6. Website Use
You may not use our website:
- for unlawful or fraudulent purposes;
- to interfere with the security or operation of the website;
- to introduce malicious software or harmful code;
- to attempt unauthorized access to our systems; or
- to infringe the rights of Mahony and Grey or another person.
We may restrict or terminate access to the website if these Terms are violated.
7. Disclaimer & Limitation of Liability
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
Mahony and Grey will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or our products, except where liability cannot legally be excluded or limited.
Nothing in these Terms limits any consumer rights or remedies that cannot be waived under applicable law.
8. Privacy
Our collection and use of personal information are governed by our Privacy Policy.
9. Governing Law
These Terms are governed by the laws of [INSERT STATE/COUNTRY], without regard to conflict-of-law principles, except where applicable consumer law provides otherwise.
10. Changes to These Terms
We may update these Terms from time to time. The current version will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.
11. Contact Us
Questions about these Terms may be sent to:
Mahony and Grey
Email: [INSERT CUSTOMER SERVICE EMAIL]
Mailing Address: [INSERT BUSINESS MAILING ADDRESS]
Website: [INSERT WEBSITE URL]