Last Updated: August 16, 2026
Mahony and Grey (“Mahony and Grey,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use the Mahony and Grey website, purchase our products, communicate with us, subscribe to our marketing communications, interact with us through social media, or otherwise use our services (collectively, the “Services”).
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.
For purposes of applicable data protection law, the controller or business responsible for your personal information is:
Mahony and Grey
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal information we collect through the Services, including information collected when you:
- visit or browse our website;
- create an account;
- place or attempt to place an order;
- purchase, return, or exchange a product;
- join a mailing list;
- sign up for promotions, giveaways, or other programs;
- contact customer service;
- leave a product review or other content;
- interact with our advertising;
- communicate or engage with us through social media; or
- otherwise interact with Mahony and Grey.
This Privacy Policy does not apply to websites, applications, or services operated independently by third parties, even if they are linked from our Services. Their privacy practices are governed by their own privacy policies.
2. PERSONAL INFORMATION WE COLLECT
“Personal information” or “personal data” means information that identifies, relates to, describes, can reasonably be linked with, or could reasonably be associated with an individual or household.
Depending on how you interact with us, we may collect the following categories of information.
A. Contact and Identification Information
This may include:
- name;
- billing address;
- shipping address;
- email address;
- telephone number;
- account username or similar account identifier; and
- other information you choose to provide.
B. Order and Transaction Information
When you make or attempt to make a purchase, we may collect:
- products purchased or considered;
- order number;
- transaction date and amount;
- shipping and delivery information;
- returns, exchanges, and refund information;
- discount or promotional code usage;
- gift-message information; and
- purchase and order history.
C. Payment Information
Payments may be processed by third-party payment processors.
Depending on the payment method you select, those providers may collect payment card information, bank information, billing information, digital-wallet information, or other financial information necessary to process your transaction.
Mahony and Grey does not need to receive or store complete payment-card numbers when transactions are processed directly by an authorized payment provider.
D. Account Information
If the Services allow you to create an account, we may collect:
- login credentials;
- account preferences;
- saved addresses;
- order history;
- wishlist or favorites information; and
- other information associated with your account.
E. Communications and Customer-Service Information
If you contact us, we may collect:
- the contents of your messages;
- email correspondence;
- telephone communications;
- customer-service requests;
- return or exchange requests;
- photographs or documents you voluntarily submit; and
- records of our communications with you.
F. Device, Internet, and Usage Information
When you access the Services, we and our technology providers may automatically collect information such as:
- IP address;
- browser type;
- device type;
- operating system;
- device identifiers;
- language preferences;
- referring and exit pages;
- pages viewed;
- links clicked;
- dates and times of visits;
- products viewed or added to a cart;
- session information;
- general or approximate location derived from an IP address;
- interactions with emails or advertisements; and
- information collected through cookies, pixels, SDKs, tags, and similar technologies.
G. Marketing and Preference Information
We may collect information about:
- email or SMS subscription status;
- marketing preferences;
- product interests;
- promotional participation;
- interactions with marketing messages; and
- advertising preferences.
H. Reviews, Social Media, and User-Generated Content
If you leave a review, tag Mahony and Grey, communicate with us on social media, or submit other content, we may collect the information you make available, including:
- social-media username;
- comments;
- reviews;
- images;
- videos;
- testimonials; and
- other content you choose to share.
Information you post publicly may be visible to other people.
I. Inferences
We may derive limited inferences from information described above, such as likely product preferences, purchasing interests, or marketing segments, to personalize our Services and communications.
We do not use sensitive personal information to infer sensitive characteristics about individuals.
3. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information from the following sources:
Directly From You
For example, when you place an order, create an account, subscribe to communications, contact us, complete a form, or submit a review.
Automatically
We may automatically collect information when you use the Services through cookies and similar technologies.
From Service Providers
We may receive information from companies that help us operate the Services, such as ecommerce platforms, payment processors, shipping providers, analytics providers, marketing platforms, fraud-prevention providers, and customer-support tools.
From Advertising and Marketing Partners
Where permitted by law, advertising and marketing partners may provide information about interactions with our advertisements or campaigns.
From Social Media and Other Third Parties
If you interact with Mahony and Grey through a social-media platform or other third-party service, we may receive information in accordance with your settings and that third party’s privacy practices.
4. HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes.
Providing and Fulfilling the Services
We use information to:
- process and fulfill purchases;
- collect payments;
- ship orders;
- provide order confirmations and updates;
- process returns, exchanges, and refunds;
- maintain customer accounts;
- respond to customer-service requests; and
- otherwise provide products and Services you request.
Operating and Improving Our Business
We may use information to:
- operate and maintain our website;
- understand how customers interact with the Services;
- develop or improve products and Services;
- conduct analytics;
- diagnose technical issues;
- improve website functionality and user experience;
- manage inventory and business operations; and
- perform internal reporting.
Personalization
We may use information to customize:
- products shown to you;
- website content;
- product recommendations;
- communications; and
- other aspects of your experience.
Marketing and Advertising
Subject to applicable law and your choices, we may use personal information to:
- send promotional emails or other marketing communications;
- advertise Mahony and Grey products;
- measure advertising performance;
- build or measure advertising audiences; and
- personalize marketing content.
Where required by law, we obtain consent before sending electronic marketing communications or placing non-essential advertising cookies.
Security and Fraud Prevention
We may use personal information to:
- authenticate transactions;
- detect or prevent fraud;
- protect customer accounts;
- prevent unauthorized activity;
- protect the security and integrity of our Services;
- investigate suspicious activity; and
- enforce our terms and policies.
Legal and Compliance Purposes
We may use information to:
- satisfy tax, accounting, and recordkeeping obligations;
- comply with court orders, subpoenas, or lawful government requests;
- establish, exercise, or defend legal claims;
- investigate violations of our agreements;
- comply with applicable laws and regulations; and
- protect our legal rights or the rights, safety, and property of others.
5. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies.
A cookie is a small file stored on your device that allows a website to recognize your browser or remember certain information.
We may use the following categories of technologies:
Strictly Necessary Technologies
These are required for core website functions such as:
- shopping-cart functionality;
- checkout;
- security;
- account authentication;
- fraud prevention; and
- remembering privacy choices.
Functional Technologies
These technologies remember preferences and help provide enhanced website features.
Analytics Technologies
These technologies help us understand how visitors interact with our Services and measure website performance.
Advertising Technologies
Where used and permitted by law, advertising technologies may help us:
- measure advertising campaigns;
- understand whether an advertisement resulted in a website visit or purchase;
- personalize advertising; and
- display advertisements that may be relevant to your interests.
Where applicable law requires consent before non-essential cookies are activated, we will request that consent through an appropriate consent mechanism.
You may be able to modify your cookie preferences through the cookie-preference tool available on our website. You may also control cookies through your browser settings. Blocking certain technologies may affect the functionality of the Services.
6. ONLINE ADVERTISING, SALE, SHARING, AND TARGETED ADVERTISING
Mahony and Grey does not sell personal information for money.
However, certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” broadly. If we use advertising cookies, pixels, or similar technology, transferring identifiers or internet activity to advertising partners may be considered a “sale,” “sharing,” or processing for targeted advertising under certain state privacy laws even though no money is exchanged.
Where applicable, you may opt out of these activities by:
- using the “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or similar privacy-control link made available on the website;
- adjusting your cookie preferences; or
- using a legally recognized browser-based opt-out preference signal, where required.
Where applicable law requires us to recognize qualifying browser-based universal opt-out mechanisms, such as Global Privacy Control (“GPC”), we will process supported signals as an opt-out request for the browser or device through which the signal is communicated.
Opting out of targeted advertising does not necessarily mean you will stop seeing advertising. It generally means the advertising you see may be less personalized.
7. DO NOT TRACK
Some browsers offer a “Do Not Track” (“DNT”) setting.
Because there is not a universally accepted standard governing traditional DNT signals, our Services may not respond to traditional DNT signals.
This is separate from legally recognized privacy preference signals. Where applicable law requires us to honor an opt-out preference signal such as GPC, we will do so as described above.
8. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to the following categories of recipients.
Ecommerce and Website Providers
We may use third-party platforms and service providers to host, operate, maintain, and secure our online store.
Payment Processors
We disclose information to payment processors and financial-service providers as necessary to process payments, prevent fraud, issue refunds, and complete transactions.
Shipping and Fulfillment Providers
We may disclose contact, order, and delivery information to postal services, couriers, logistics providers, fulfillment partners, and related service providers.
Business and Technology Service Providers
We may disclose information to providers that perform services on our behalf, including:
- website hosting;
- cloud storage;
- information technology;
- customer support;
- email delivery;
- SMS delivery;
- analytics;
- fraud prevention;
- accounting;
- inventory management; and
- professional services.
These providers are authorized to process information for the purposes of providing services to us, subject to applicable contractual and legal requirements.
Marketing, Analytics, and Advertising Partners
Subject to applicable law and your privacy choices, we may disclose certain identifiers, device information, or usage information to marketing, analytics, or advertising providers.
Professional Advisers
We may disclose information to attorneys, accountants, insurers, auditors, financial advisers, and other professional advisers as reasonably necessary.
Legal and Government Authorities
We may disclose personal information where we reasonably believe disclosure is required or permitted by law, including to comply with legal process or protect our rights, customers, employees, property, or the public.
Corporate Transactions
If Mahony and Grey is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
With Your Direction or Consent
We may disclose information when you direct us to do so or otherwise provide consent.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as otherwise permitted or required by law.
Retention periods depend on factors including:
- the nature and sensitivity of the information;
- the purpose for which it was collected;
- the length of our relationship with you;
- legal, tax, accounting, or regulatory requirements;
- warranty or customer-service requirements;
- fraud-prevention needs;
- applicable limitation periods; and
- the need to establish, exercise, or defend legal claims.
For example, transaction records may be retained for the period required by applicable tax, accounting, consumer-protection, and commercial laws.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our policies and applicable law.
11. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, destruction, loss, alteration, or disclosure.
These safeguards may include access controls, secure technology providers, encryption where appropriate, authentication measures, and business procedures intended to limit access to personal information.
No method of transmitting information over the internet or storing information electronically is completely secure. Accordingly, we cannot guarantee absolute security.
You are responsible for protecting any account password or credentials associated with the Services and should notify us promptly if you believe your account or information has been compromised.
12. INTERNATIONAL DATA TRANSFERS
Mahony and Grey and some of our service providers may process or store personal information in countries other than the country where you live.
As a result, your information may be transferred to or accessed from jurisdictions whose data-protection laws differ from those in your jurisdiction.
13. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have some or all of the following rights concerning your personal information:
Right to Access or Know
You may have the right to request confirmation that we process your personal information and obtain access to or information about that data.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Delete
You may have the right to request deletion of personal information, subject to legal exceptions.
Right to Data Portability
You may have the right to receive certain personal information in a portable and, where technically feasible, readily usable format.
Right to Restrict Processing
In certain jurisdictions, you may have the right to request that we restrict particular processing.
Right to Object
You may have the right to object to certain processing, including certain processing based on legitimate interests and processing for direct marketing.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent at any time.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Residents of certain U.S. states may have the right to opt out of:
- the sale of personal information;
- sharing for cross-context behavioral advertising;
- targeted advertising; or
- certain profiling activities.
Right Regarding Automated Decision-Making
Where applicable, you may have rights relating to certain forms of automated decision-making or profiling that produce legal or similarly significant effects.
Mahony and Grey does not intend to make decisions producing legal or similarly significant effects about customers solely through automated processing.
Right to Limit Certain Uses of Sensitive Personal Information
Where required by law, consumers may have rights relating to certain uses or disclosures of sensitive personal information.
We do not use sensitive personal information for the purpose of inferring characteristics about individuals.
Right to Non-Discrimination
We will not unlawfully discriminate against you because you exercised an applicable privacy right.
14. HOW TO EXERCISE YOUR PRIVACY RIGHTS
To submit a privacy request, contact us.
Please describe the right you wish to exercise and provide enough information for us to understand and process your request.
We may take reasonable steps to verify your identity before fulfilling certain requests. The information required for verification will depend on the nature of the request and the sensitivity of the information involved.
We will use information provided for verification only as reasonably necessary to process the request or as otherwise permitted by law.
If we cannot verify a request or an applicable exception applies, we may be unable to fulfill some or all of the request.
We will respond within the time required by applicable law.
15. AUTHORIZED AGENTS
Where applicable law permits, you may designate an authorized agent to submit certain privacy requests on your behalf.
We may require:
- proof that you authorized the agent to act for you;
- verification of your identity directly with us; and/or
- other information permitted by applicable law.
An authorized agent may contact us using the methods described above.
16. APPEALS
Residents of jurisdictions that provide a right to appeal a decision concerning a privacy request may appeal our decision by contacting us at [INSERT PRIVACY EMAIL] and including “Privacy Appeal” in the subject line.
We will review and respond to an appeal within the period required by applicable law.
Where applicable, our response will explain how you may contact the appropriate regulatory authority if your appeal is denied.
17. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
This section supplements the remainder of this Privacy Policy and applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to Mahony and Grey.
Categories of Personal Information
Depending on how you interact with us, we may collect the following CCPA categories:
Identifiers
Examples include name, postal address, email address, telephone number, IP address, and account identifiers.
Personal Information Described in California Civil Code Section 1798.80
Examples may include name, address, telephone number, and payment-related information.
Commercial Information
Examples include products purchased, obtained, viewed, considered, or returned and other purchasing histories or tendencies.
Internet or Other Electronic Network Activity
Examples include browsing history, website interactions, device information, advertising interactions, and information concerning your interaction with the Services.
Geolocation Data
We may collect general or approximate location information inferred from an IP address. We do not intentionally collect precise geolocation through the Services unless separately disclosed and permitted.
Audio, Electronic, Visual, or Similar Information
Examples may include photographs, videos, customer-service communications, or other media you voluntarily provide.
Inferences
We may derive limited inferences concerning preferences or interests from other information we collect.
Sources
We collect these categories from the sources described in the “How We Collect Personal Information” section above.
Business or Commercial Purposes
We use these categories for the purposes described in the “How We Use Personal Information” section above.
Categories of Recipients
We may disclose these categories to the recipients identified in the “How We Disclose Personal Information” section.
Sale and Sharing
We do not sell personal information for money.
If we use certain advertising or analytics technologies, disclosures of identifiers or internet activity to advertising partners may constitute “sale” or “sharing” under the CCPA.
California residents may opt out of such sale or sharing where applicable through the privacy controls described in this Privacy Policy.
Sensitive Personal Information
Mahony and Grey does not use or disclose sensitive personal information for purposes that would require offering a right to limit under the CCPA, except if otherwise specifically disclosed.
Payment providers may independently process financial information necessary to complete purchases in accordance with their privacy policies.
California Rights
Subject to applicable law and exceptions, California residents may have the right to:
- know the categories and specific pieces of personal information collected about them;
- know the sources and purposes of collection;
- know categories of third parties to whom information is disclosed;
- request deletion;
- request correction;
- opt out of sale or sharing;
- limit certain uses of sensitive personal information where applicable; and
- receive equal service and pricing without unlawful discrimination for exercising CCPA rights.
18. PRIVACY RIGHTS IN OTHER U.S. STATES
Residents of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and other states that have enacted comprehensive consumer privacy laws may have rights under applicable law.
Depending on your state and whether the relevant law applies to Mahony and Grey, these rights may include:
- access;
- correction;
- deletion;
- portability;
- opting out of targeted advertising;
- opting out of certain sales of personal information;
- opting out of qualifying profiling;
- withdrawing consent to certain processing of sensitive data; and
- appealing a denied privacy request.
We will process qualifying requests in accordance with applicable law.
Where legally required, we will also recognize qualifying universal opt-out mechanisms for applicable online sale or targeted-advertising activities.
19. EEA, UK, AND SWISS PRIVACY RIGHTS
If you are located in the EEA, United Kingdom, or Switzerland, applicable data-protection law may give you rights including:
- access to your personal data;
- correction of inaccurate data;
- deletion of personal data;
- restriction of processing;
- data portability;
- objection to processing based on legitimate interests;
- objection to direct marketing;
- withdrawal of consent; and
- the right to lodge a complaint with an appropriate supervisory authority.
If you are in the EEA, you may contact the data-protection authority in the country in which you live or work.
If you are in the United Kingdom, you may have the right to lodge a complaint with the UK Information Commissioner’s Office.
If you are in Switzerland, you may have the right to contact the Swiss Federal Data Protection and Information Commissioner.
We encourage you to contact us first if you have a privacy concern so that we can attempt to resolve it.
20. MARKETING COMMUNICATIONS
You may opt out of promotional email communications at any time by using the unsubscribe link in a marketing email or contacting us.
If we offer SMS or text-message marketing, you may opt out using the instructions provided in the applicable message or program.
Even if you opt out of marketing, we may continue to send transactional or service-related communications, including:
- order confirmations;
- shipping updates;
- account notices;
- return or refund communications;
- security messages; and
- other non-promotional communications relating to your transactions or relationship with Mahony and Grey.
21. CHILDREN’S PRIVACY
The Services are intended for a general audience and are not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13 in circumstances governed by the U.S. Children’s Online Privacy Protection Act without appropriate authorization.
If you believe a child has provided personal information to us in violation of applicable law, please contact us at [INSERT PRIVACY EMAIL] so we can investigate and take appropriate action.
Where a higher minimum age or additional consent requirement applies under local law, we will comply with those requirements.
22. THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to third-party websites, applications, social-media platforms, payment services, or other services.
Mahony and Grey does not control the privacy, security, or content of independent third-party services. This Privacy Policy does not govern information collected independently by those third parties.
We encourage you to review the applicable privacy policies before providing personal information to third-party services.
23. SOCIAL MEDIA
We may maintain pages or accounts on third-party social-media platforms.
Your interactions with those platforms are governed by the privacy policies and terms of the applicable platform.
If you communicate with us through a social-media platform, we may receive information you choose to provide as well as information the platform makes available to us according to your settings and its policies.
24. FINANCIAL INCENTIVES AND LOYALTY PROGRAMS
We do not offer financial incentives in exchange for personal information unless the program is separately disclosed as required by applicable law.
From time to time, we may offer discounts, promotions, loyalty benefits, giveaways, or similar programs. Where an offer constitutes a financial incentive or bona fide loyalty program regulated by applicable privacy law, we will provide any additional notice required for that program.
Participation will be voluntary, and any applicable terms will be provided at the time you enroll.
25. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in:
- our Services;
- our data practices;
- technologies we use;
- legal or regulatory requirements; or
- other operational considerations.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
If required by law, we will provide additional notice of material changes or obtain consent before applying material changes to certain personal information.
We encourage you to review this Privacy Policy periodically.
26. CONTACT US
If you have questions, concerns, complaints, or privacy requests regarding this Privacy Policy or our privacy practices, contact us at:
Mahony and Grey
Legal business name: [INSERT LEGAL BUSINESS NAME, IF DIFFERENT]
Privacy email: [INSERT PRIVACY EMAIL]
Mailing address: [INSERT BUSINESS MAILING ADDRESS]
Website: [INSERT WEBSITE URL]
For privacy requests, please include “Privacy Request” in the subject line where possible.
If you are located in a jurisdiction that gives you the right to complain to a privacy or data-protection regulator, you may also contact the appropriate authority in your jurisdiction.